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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I am trying to transfer pictures from my camera to my

Customer Question

I am trying to transfer pictures from my camera to my computer. I have the camera connected to the computer with a cable. I am not seeing the camera on the computer. Do I need some piece of software. It is a Coolpix L18
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: I would say the camera is 4/5 years old..
JA: What troubleshooting have you tried?
Customer: Nothing yet - not sure where to find that.
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please which version of windows you are using?