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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9292
Experience:  8+ years of professional experience
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Moultrie M-880 (gen 2) seems to be stuck on Motion Detect.

Customer Question

moultrie M-880 (gen 2) seems to be stuck on Motion Detect. i've checked the batteries and done all of the prescribed thing> the camera worked fine last year for the turtle season!
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

How old is the Moultrie trail camera in question, please? measured from its date of purchase.

What are some of the prescribed things you've done about the problem? (I have to ask to save redundant suggestions from tiring us both...) I understand that you have replaced batteries, and checked the options.

Customer: replied 4 months ago.
About a year it was a gift to the local land trust about a year ago. I went thru all of the option settings the not the quick start version but the custom settings, set it up for 5 second delay,video ,8m ,max video resolution.
Expert:  Russell H. replied 4 months ago.

Try turning Off AIM. When AIM is On, motion detection is a default.

Customer: replied 4 months ago.
I am going to bed it is 11:20 on the east coast.Thanks. It is not on aim now.
Expert:  Russell H. replied 4 months ago.

OK. Let me know when you're ready to take suggestions again... I'm on East Coast Time too, BTW. Good night.

Customer: replied 4 months ago.
I just called Moultrie apparently there was water in the battery compartment. I am now testing the camera out. Thanks for your time!
Expert:  Russell H. replied 4 months ago.

Water in the battery compartment?

Dry it out thoroughly, I would advise - for several days at least. Or wipe it out quite thoroughly with a clean dry lint-free absorbent rag cloth, then air it out for 5+ hours maybe with a fan directed into the open battery compartment.

If you're done with this case, please rate my answer, so that this case may be closed. Thanks.

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