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Dan
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1458
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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I am unable to load pictures from my computer to my Kodak

Customer Question

I am unable to load pictures from my computer to my Kodak Easy Share frame 820, the message is that there is no free space but there on no pictures on my frame.
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Dan replied 5 months ago.

Hello and thank you for your question. I look forward to assisting you today. Have you checked the memory cards to make sure they are inserted correctly?

Customer: replied 5 months ago.
I am not using a memory card, I am connected to my computer but when I try to download any photos, it says there is no space but there are no photos on the frame.
Expert:  Dan replied 5 months ago.

Are you trying to transfer multiple photos to the frame?

Expert:  Dan replied 5 months ago.

You have limited internal storage capacity, so if you are trying to transfer more photos than it can handle, you may get that message. Try copying one photo to see if you get the same message. If you do, Unplug the power cable from the frame. Wait 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release. That may clear the error.

Customer: replied 5 months ago.
I did try that and I can't even copy one photo with using the smallest size photo, still not working.
Expert:  Dan replied 5 months ago.

Have you used the frame without problems before?

Customer: replied 5 months ago.
I've used the frame before but I have always had problems. I hadn't changed the photos in several years and now I can't load any. I did delete the photos on it so there should be room for photos.
Expert:  Dan replied 5 months ago.

Does your computer detect it when you connect it?

Customer: replied 5 months ago.
that is how I'm attempting to copy photos to it
Expert:  Dan replied 5 months ago.

What version of Windows are you using?

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