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Richard, Technician
Category: Camera and Video
Satisfied Customers: 30223
Experience:  Extensive knowledge in a very wide range of subjects
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I want to autofocus my canon t5 on a face but even when the

Customer Question

I want to autofocus my canon t5 on a face but even when the setting is on autofocus it doesn't focus on the face, and if I try to manual focus it doesn't focus when pressing the shutter button halfway.
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and on the camera.

Tell me please if it now focuses correctly

Thank you

Customer: replied 4 months ago.
It still doesn't focus
Expert:  Richard replied 4 months ago.


to be sure, have you cleaned the lens to ensure no dust or grit is on it that can confuse the focusing?

Customer: replied 4 months ago.
still nothing
Expert:  Richard replied 4 months ago.


I want you please to reset the camera, to do so, follow the instructions on page 190 of the manual which you can view here

Let me know the results please.

Customer: replied 4 months ago.
I don't have that option in my camera
Expert:  Richard replied 4 months ago.

Which option in the steps? As this manual is specially for your camera?

Customer: replied 4 months ago.
The last little yellow wrench where the "Clear Settings" option is in the menu. I only have 2 yellow wrenches.
Expert:  Richard replied 4 months ago.

ok, try both these please as one of these will clear it