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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 33201
Experience:  Extensive knowledge in a very wide range of subjects
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I want to autofocus my canon t5 on a face but even when the

Customer Question

I want to autofocus my canon t5 on a face but even when the setting is on autofocus it doesn't focus on the face, and if I try to manual focus it doesn't focus when pressing the shutter button halfway.
Submitted: 8 months ago.
Category: Camera and Video
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and on the camera.

Tell me please if it now focuses correctly

Thank you

Customer: replied 8 months ago.
It still doesn't focus
Expert:  Richard replied 8 months ago.

Thanks

to be sure, have you cleaned the lens to ensure no dust or grit is on it that can confuse the focusing?

Customer: replied 8 months ago.
still nothing
Expert:  Richard replied 8 months ago.

Thanks,

I want you please to reset the camera, to do so, follow the instructions on page 190 of the manual which you can view here

https://library.nau.edu/images/manual/t5_reference_manual.pdf

Let me know the results please.

Customer: replied 8 months ago.
I don't have that option in my camera
Expert:  Richard replied 8 months ago.

Which option in the steps? As this manual is specially for your camera?

Customer: replied 8 months ago.
The last little yellow wrench where the "Clear Settings" option is in the menu. I only have 2 yellow wrenches.
Expert:  Richard replied 8 months ago.

ok, try both these please as one of these will clear it