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Richard, Technician
Category: Camera and Video
Satisfied Customers: 30207
Experience:  Extensive knowledge in a very wide range of subjects
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Since updating to OS X I can not download pictures from my

Customer Question

Since updating to OS X I can not download pictures from my SD card
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please, what exactly happens and goes wrong when you try to download a picture from the SD card now?

Customer: replied 4 months ago.
when I put card it it does nothing. before upgrade, the Iphoto would come up and I could load
Expert:  Richard replied 4 months ago.


If you click on Finder, do you see the SD card in the list of devices on the left?

Customer: replied 4 months ago.
I have tried that dozens of times. It does not show in finder. It shows remote disc but nothing on it
Expert:  Richard replied 4 months ago.


  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R.
  3. Turn on your Mac.
  4. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
  5. Hold these keys until the computer restarts and you hear the startup sound for a second time.
  6. Release the keys.

And when it starts, tell me if it recognizes the card please.

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