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Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1690
Experience:  25+ years experience as a camera and video technician.
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I have a DSLR D7100. The ERR message persists. I cleaned the

Customer Question

I have a DSLR D7100. The ERR message persists. I cleaned the contact points carefully. That did not remove the ERR message. The camera is not processing light correctly. I have a D90 as well and with the same lenses on it worked fine. The D7100 seems to need help.
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Rick replied 6 months ago.

Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today.

Thr "ERR" massage is a general indicator that simply means something is wrong with the camera. However, it is usually associated with a shutter failure or a fault in the aperture control mechanism. Either one of these will require service by a Nikon service facility. Your best bet is to go through the Nikon website for support to get the contact information for the service center closest to you.

https://support.nikonusa.com/

Expert:  Rick replied 6 months ago.

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Thank You

Rick

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