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- What is the model number of your Sony camcorder?
- What Windows is running in your PC that you connect the camcorder?
- Was it working fine before?
Thanks for the info.
Have you installed Sony software in PC?
Have you tried to reboot your computer then connect camera into USB and see if PC recognize it now?
I'm sorry for the delay in replies, it seems we are in two different time zones that is causing this delay. Let me repost the question for other experts and hopefully some one will soon respond to assist you bit quickly.
I'm opting out to repost the question.
Hi there and welcome
Can you please connect the camera to the computer.
Then press the windows key (to the left of ALT) and E on the keyboard
On the new window that opens, click on This PC
Then on the right, tell me the Devices and Drives that appear please