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Richard, Technician
Category: Camera and Video
Satisfied Customers: 30182
Experience:  Extensive knowledge in a very wide range of subjects
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The shutter/lens on my powershot cannon A4000IS will not

Customer Question

The shutter/lens on my powershot cannon A4000IS will not open. I hit the open/close button, it clicks then stps but does not send out the lens
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Richard replied 4 months ago.

Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and try to turn it on.
Tell me please if it now starts correctly
Thank you

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