I'm sorry about the issue. Was it working fine previously?
What's the model of your computer?
With the camera powered on and connected to the computer with a USB cable, does the computer or camera show anything differently? Does the computer make a sound when plugging in the camera?
Is there any other model besides MCG-12684?
Have you downloaded / installed the Moultrie Plot Stalker time-lapse photography software at the website below yet?
Please reply at the box below. Thank you,