How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Your Own Question

Michael
Michael, Technician
Category: Camera and Video
Satisfied Customers: 9137
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
11519491
Type Your Camera and Video Question Here...
Michael is online now
A new question is answered every 9 seconds

How can I get my PV-GS14 camcorder fixed. It constantly

Customer Question

how can I get my PV-GS14 camcorder fixed. It constantly displays "press rest switch" and
won't eject the cassette. I talked to a rep. and he gave me a number (08617211) to refer
to via the internet.
R. Stout
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Michael replied 6 months ago.

Hi Im tech Michael,

This is an easy one for you. SImply bring that camcorder to Best Buy or Sears local to you, I recommend Best Buy for this model.

They do a fantastic job but they send it out to their tech shop, it takes about Two weeks to get it back at the very most.

I used to work for them so I am sure of this;-)

Their price is very reasonable and do quality repair work.

I will stick with you until this is done and working as it should.

Please rate kindly and I will add you to my priority list in case you have any further questions if you will rate my service kindly at this time. No additional cost for that.

Thank you and have a safe and Happy Memorial Day!
Tech Michael

Customer: replied 6 months ago.
The $17.00 should be for repairing the camera, information as to where it can be fixed should be free.
Expert:  Michael replied 6 months ago.

Hi our service is for helping you make the repair if you are able to do so, or to direct you to the best way of solving your problem with your device.

Im sorry if that was confusing to you?

But yes BEst Buy is the best place to have this one fixed for a great price;-)

Thank you and have a great day, I am only a technician and I have provided you the best way I can under the circumstances. If you have the tools and are handy you can do this repair yourself with my guidance at no additional cost.

Please rate my service thus far kindly as poor ratings will hurt my standing and this is my livelyhood .

I will help you in any way I can;-)

Thank you and have a great holiday.

Tech Mike

Related Camera and Video Questions