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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5007
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I am trying to make a video using windows live moviemaker on

Customer Question

I am trying to make a video using windows live moviemaker on my sony vaio running with windows 7. When I try it, I get a message saying that the camera is not switched on or is in use. I have tried deinstalling and restarting but that made no dofferemce
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Camera Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Camera Technician should be aware of?
Customer: I don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please the make and model of the camera your using that's giving the error please?