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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9513
Experience:  8+ years of professional experience
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Nikon d5300. I've had this camera 4 months. I bought it on

Customer Question

Nikon d5300. I've had this camera for about 4 months. I bought it on line from Nikon. Once in a while I will make minor adjustments. A few day ago my viewfinder and the resulting photos are way out of focus. I've been through my Nikon menu and cannot find a way to restore the settings to fix the problem. What can I do to rectify this?
Emily Fonda
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Russell H. replied 6 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I would advise you to do a Reset All, or Factory Settings Reset. Some of your own custom settings will be lost, but the camera will be returned to its factory-released condition as far as settings are concerned.

If the Viewfinder is still blurred at that point (and the pictures taken too, presumably), then you have a main optics problem in all likelihood. The next question would be: But is the camera still covered by Nikon's warranty?

The answers to these questions would be the means of assessing whether the warranty has been voided or not:

How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?

Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?

Has it ever been subjected to a humidity higher than 85 % or gotten wet ?

Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?