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Richard, Technician
Category: Camera and Video
Satisfied Customers: 30136
Experience:  Extensive knowledge in a very wide range of subjects
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I have a Cannon ELPH160 camera. All of a sudden the lens

Customer Question

I have a Cannon ELPH160 camera. All of a sudden the lens cover will only go 1/2 way shut. Battery is filly charged. No apparent damage to cover.
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Richard replied 5 months ago.
Hi there and welcomeCan you remove the battery please then hold the shutter button down for 60 seconds then release.Wait 5 minutes, put the battery back in and try to turn it on.Tell me please if it now starts correctlyThank you
Customer: replied 5 months ago.
Still doesn't work
Expert:  Richard replied 5 months ago.
ok, can you turn it upside down please and put it on something that vibrates like an electric razor, then turn it on and off 3 times and tell me if this gets it to function please