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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5014
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Every caRd I put in iyaz JA: Sometimes things that you think

Customer Question

Every caRd I put in iyaz
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Camera Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Every caRd I put in it says card is locked.
JA: Is there anything else important you think the Camera Technician should know?
Customer: I would love for them to help me set it on proper settings
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 10 months ago.
Hi,I'm sorry about the issue. What's the model of your camera?Did any card work with your camera previously?Please reply at the box below. Thank you,
Customer: replied 10 months ago.
Canon power shot s515. Yes the optima 60 HD 4GB PNY .. worked for years. Now any card I put in will not work
Expert:  Viet - Camera Tech replied 10 months ago.
Is the lock switch on the memory card in the lock position or not?Please reply at the box below. Thank you,
Customer: replied 10 months ago.
No it isn't. .. nor were any of the others I have tried
Expert:  Viet - Camera Tech replied 10 months ago.
You see the switch on the card right?Do you have any smaller memory card, like 2GB or 1GB or 512MB, etc.?
Customer: replied 10 months ago.
No. One also used a 16 GB on it before.
Customer: replied 10 months ago.
I need help. . Any suggestions
Expert:  Viet - Camera Tech replied 10 months ago.
I'm sorry, I think the camera's card slot is bad. But let me open the issue to other experts for any suggestion. Please do not wait; you will get an email when there is a response from another expert. Thank you,