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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15465
Experience:  Over 16 years of experience installing and repairing electronics.
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I bought a canon speedlite

Customer Question

I bought a canon speedlite 600 ex-rt and when I try to use it on the hot shoe on my canon eos t5 it won't fire except for pushing the test button
Submitted: 5 months ago.
Category: Camera and Video
Customer: replied 5 months ago.
Since this was to be a free trial and you already took $5 from my account you need to put my $5 back and cancel my subscription immediately .
Expert:  Pete replied 5 months ago.
Hi Ben,I am a user of this site, just like you. For any account or payment queries, please contact customer services.--------------------------You can access the different modes using the large button on the left. It will take you through the ETTL, Manual, Multi (Stroboscopic), External Automatic and External Metering modes. Ensure the flash is set to ETTL, where it automatically defines the light needed, based on a meter reading done through the lens.Let me know if that works?Pete.