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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5008
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a Z650 and put new AA batteries in it and it comes on

Customer Question

I have a Z650 and put new AA batteries in it and it comes on only briefly then goes back off as thought the batteries are dead. I tested the batteries and they are fully charged. I tested the batteries I had just replaced and they were fine also. What is the problem?
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Dan replied 5 months ago.
Hello and thank you for your question. I look forward to assisting you today. Does the camera stay on long enough to display any error messages? Also, do you have the power supply for it and if so, have you tried powering it on with the supply plugged in?
Customer: replied 5 months ago.
As far as I know it did not come with a power supply adapter and I have never purchased one, so no, I have not tried that. I have never seen an error message. Where would it be displayed?
Expert:  Dan replied 5 months ago.
It would appear on the LCD display provided the camera remains on long enough?
Expert:  Dan replied 5 months ago.
Is the lens retracted fully as far as you can tell?
Customer: replied 5 months ago.
The camera lens is fully retracted. When I turn it on, the flash cover tilts up and the function selected on the function wheel flashes orange (no matter which function is selected). When I first took it out of its bag and tried to use it, the monitor screen lit up with the Kodak logo, but it doesn't even do that any more.
Expert:  Dan replied 5 months ago.
Does it sound like the lens is trying to extend? I am thinking that may be where the problem is.
Customer: replied 5 months ago.
Dan, I would like to exit this session and get my money back. How do I do that?
Expert:  Dan replied 5 months ago.
Just go to this link and customer service will take care of it.

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