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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9554
Experience:  8+ years of professional experience
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The mic portal on my vixia rf30 isn't working.

Customer Question

The mic portal on my vixia rf30 isn't working.
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Russell H. replied 6 months ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. Perhaps you are not trying to use the right microphone. That microphone port, according to the Vixia RF30's specifications, not a condenser microphone port. Therefore, if it is like all the other Canon camcorders I have acquaintance with, a condenser microphone won't work with it. Was the port working formerly with this same micophone? be sure to test the microphone, e.g. by plugging it into the microphone terminal on your computer's sound card, and trying to record a little sound from it. (What type of microphone is it, that you have tried?) How old is the Vixia RF30 in question?

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