How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5014
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

Installed Camedia Master 4.0 Olympus D-550 as my latest

Customer Question

Installed Camedia Master 4.0 for old Olympus D-550 as my latest version of [ib] seemed unable to recognize the older camera. Now I can't seem to get Camedia to recognize the camera's USB connection. Tried installing the drivers from the original software disk, but it doesn't appear compatible with my current Windows 10 OS.
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Dan replied 10 months ago.
Hello and thank you for your question, I look forward to assisting you today. What version of Windows did you have before 10 that the program worked best in?
Customer: replied 10 months ago.
I know it worked with XP and then my wife has been using the software on a laptop that had Vista. She has a new laptop now, w/o the software installed and my desktop PC is now Windows 365. Hasn't been installed on this PC since upgrading to Windows 8.
Customer: replied 10 months ago.
Trying to install it on my desktop PC at this point.
Customer: replied 10 months ago.
Any answers?
Expert:  Dan replied 10 months ago.
My apologies for the delay. What version of Windows are you running on the desktop?
Customer: replied 10 months ago.
Windows 365 as indicated above.
Expert:  Dan replied 10 months ago.
Windows 365 is the new Microsoft Office. I need to know what version of Windows you are running on your computer please?
Expert:  Dan replied 10 months ago.
Windows 7, 8, 8.1, or 10?
Customer: replied 10 months ago.
Never mind. I figured it out myself.
Expert:  Dan replied 10 months ago.
Good. Glad you got it working!