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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I plugged my Nikon d3100 in and my Macbook Air is not connecting

Customer Question

I plugged my Nikon d3100 in and my Macbook Air is not connecting a detection
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Camera Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: HI
JA: Hello. How can we help?
Customer: My computer is not reading a connection to my Nikon D3100
JA: Is there anything else important you think the Camera Technician should know?
Customer: I have a Macbook Air, it is brand new
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Mike the Mac Medic replied 7 months ago.
Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information: • The exact system Version (listed right under OS X ??) • Processor • Memory

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