How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Camera Tech Your Own Question

Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 35243
Experience:  Fix camera and video issues.
30037186
Type Your Camera and Video Question Here...
Viet - Camera Tech is online now
A new question is answered every 9 seconds

I have a Canon PowerShot ELPH 100HS and a new Mac Book light

Customer Question

I have a Canon PowerShot ELPH 100HS and a new Mac Book light using OS X El Capitan v 10.11. Is there software available for download which would allow me to transfer images and movies from the camera to my Mac??
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 7 months ago.
Hi,I'm sorry about the issue. Please download and install the CameraWindow DC software at the website below, and check:http://gdlp01.c-wss.com/gds/2/0200004422/01/cdx-inst-8-10-5a-28-u03-9l.dmg.gzNote: the download file name is ***** ***** And make sure to allow it to install., then open the CameraWindow DC application to import / transfer photos.- That should work. But if needed, also download and install the ImageBrowser EX software at the website below:http://gdlp01.c-wss.com/gds/5/0200004595/01/ibxm-inst-131a-6-u01-9l.dmg.gz; (download file name is ibxm-inst-131a-6-u01-9l.dmg.gz)- Another method: With the camera powered on and connected to the computer, open Finder, then click on Applications, then open Image Capture application (or Preview application), then use it to import photos / videos.Please reply at the box below to continue. Thank you.
Expert:  Viet - Camera Tech replied 7 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Related Camera and Video Questions