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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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COOLPIX P530 -- HOW DO I TRANSFER THE PHOTOS INTO MY COMPUTER.

Customer Question

COOLPIX P530 -- HOW DO I TRANSFER THE PHOTOS INTO MY COMPUTER. I HAVE THE UC-E6 DATA CABLE BUT IT ONLY WANTS TO CHARGE THE CAMERA.
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Richard replied 7 months ago.
Hi there and welcomeAre you on a window computer or a Mac and which version?
Customer: replied 7 months ago.
I'M ON A PC
Customer: replied 7 months ago.
HELLO RICHARD. ARE YOU THERE?
Expert:  Richard replied 7 months ago.
yes I am here.You replied PC, this is a computerI need to know pleaseAre you on a window computer or a Mac and which version? I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you. Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse. I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps. Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong. If you want remote click get extra help. If not simply reply to me. Thanks, Richard
Customer: replied 7 months ago.
TOO EXPENSIVE FOR WHAT SHOULD BE A SIMPLE ANSWER
Customer: replied 7 months ago.
WHAT HAPPENED TO THE $14 OFFER?
Expert:  Richard replied 7 months ago.
Its an additional service which is optional.It is a simple answer if I have the information from you I am asking.It seems your not reading my messages fully, hence the offer, else again, I need to know please Are you on a window computer or a Mac and which version?
Customer: replied 7 months ago.
FORGET IT.
Expert:  Richard replied 7 months ago.
why though will you not provide an answer to the question so we can get you all fixed up?

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