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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 33012
Experience:  Extensive knowledge in a very wide range of subjects
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The lense on my SX160 IS won't retract. Message says Lens error.

Customer Question

The lense on my SX160 IS won't retract. Message says Lens error. Will shut down. Restart camera.
How do I restart camera?
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Richard replied 10 months ago.
Hi there and welcomeCan you remove the battery please then hold the shutter button down for 60 seconds then release.Wait 5 minutes, put the battery back in and try to turn it on.Tell me please if it now startsThank you