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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9539
Experience:  8+ years of professional experience
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My Nikon 1 J1 recently had 2 things happen at about the same

Customer Question

My Nikon 1 J1 recently had 2 things happen at about the same time. First when using my Nikor 10-30 lens, if I zoom out past 24, I am getting an error message "check lens pictures can only be taken when lens is attached". I can not take pictures when the message is displayed. I can still take pictures if zoomed in between 24-30. I also have a 30-110 lens, so I tried it and it seems to work fine.
Second thing that happened about the same time, with the door of the battery compartment open the little yellow plastic latch that holds the battery down broke in half so it does not keep the battery locked into place. If I shut the cover it pushes the battery down and the camera turns on and off ok.
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Russell H. replied 7 months ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. The battery compartment latch is, amazingly, not easy to replace. I think that alone justifies your Nikon camera being sent in for (a relatively minor) repair. The inability to zoom with a Nikkor lens is a different matter. I remember seeing a similar case. It may be simple incompatibility. Or it could be the lens itself is defective.(Have you tried that Nikkor lens with any other camera?) At any rate, you can send the camera in for the battery compartment and have them also check compatibility issue with zooming closer than 24 while a Nikkor 10-30 zoom lens is being used. Just in case. Unless you'd rather not pay the repair cost (I presume your camera is out of warranty) in which case, heavy postal rubber bands can be used to fix the compartment door in place and allow continued use of the camera.

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