How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 10643
Experience:  8+ years of professional experience
13568747
Type Your Camera and Video Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a sony professional digital camera hxr-mc2500. when

Customer Question

i have a sony professional digital camera hxr-mc2500. when i upload videos onto my laptop and then download them onto a dvd disk, it says there is not enough space on the dvd. it is 120 minutes and 4.7gb. the camera is set on the recording setting of 720/60p HQ
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. I suspect that there is no puzzle here whatever: common (1-sided) DVD discs have a maximum capacity of 4.7 GB. If your videos are just slightly above the actual (formatted, as opposed to theoretical) capacity of the DVD disc, then they will be refused by a 'not enough space' message. Try shortening your video slightly, to 4.6 GB in size. That ought to prove writable to the DVD disc.