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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9271
Experience:  8+ years of professional experience
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I just bought a Nikon D810. Was really looking forward to

Customer Question

I just bought a Nikon D810. Was really looking forward to taking it out this week. I have a 24-120, and 85mm 1.8 d lens, and a 60mm micro AFS 2.8. Not a single one of these lenses will achieve satisfactory focus on this brand new D810 body. I purschased a Spyderlenscal to try and calibrate them myself. Just spent 4 hours trying with the 24-120 and no joy. I'm so pissed I'm thinking about taking all my Nikon gear out into the dessert, splashing gas on it, and torching it all. I need these issues fixed and I need them fixed fast. Any suggestions?
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Russell H. replied 6 months ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. Make sure the lenses in question are not cheap knockoff lenses, but rather, they should be genuine Nikon products. And the same for the D810 body of course. Also, make sure you are trying to bring the lenses into focus and calibrate them, using standard methods like projecting images, not using your own eyes. If your eyes suffer from uncorrected fauts like astigmatism, calibrating by eye using certain methods might be suspect as a method and produce dubious results. If none of that is a factor in this problem, then you might just have a new camera body with a defective autofocus mechanism or circuitry defect. If you're sure your lenses are good, return it to the store promptly for an exchange with another camera body of same or similar capabilities (and of course, a lens mount that will take your lenses.) Do so promptly, before the return/exchange period runs out.