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Shahid, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 9373
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I am having trouble connecting to my cx160 handycam to

Customer Question

Hi, I am having trouble connecting to my cx160 handycam to my laptop.
JA: Thanks. Can you give me any more details about your issue?
Customer: I connected the USB and for a long time it says preparing....
JA: OK got it. Last thing — Camera and Video Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Shahid replied 6 months ago.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. - What Windows version you're using in laptop?- Is it first time connecting camcorder to this laptop?Thanks.
Customer: replied 6 months ago.
First time connecting. Windows 7
Expert:  Shahid replied 6 months ago.
OK, please turn Off camcorder, unplug USB cable, reboot laptop, reconnect USB cable and turn On the camcorder.Does it work now?Please reply back with the result and if problem resolved then a positive rating to answer would be highly appreciated.Thanks.
Expert:  Shahid replied 6 months ago.
Hi there, I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!Please reply back here if there is additional questions.Thank you.

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