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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9271
Experience:  8+ years of professional experience
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I have a Canon Rebel T4i EOS 650D that will not take pictures,

Customer Question

I have a Canon Rebel T4i EOS 650D that will not take pictures, has a busy warning and will not turn off without removing battery
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Russell H. replied 6 months ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. Try removing the memory card from the slot. (If it must run with a memory card, try a different memory card, and seat it firmly.)And, try (before turning it On next) removing the battery for a while (say 1+ hour(s)), and also remove the lens assembly, and briefly and gently wipe its contacts (and the corresponding contacts on the camera body) with a clean soft dry lint-free cloth.Then put the lens assembly back on properly.Then after that 1+ hour(s) is up, put in the battery. Turn On the camera. See if that helps. If it does not help, your Canon camera may, unfortunately, be damaged and/or in need of repair. If it comes to that point, please let me know... calling 1-800-OK-CANON can be done to get it serviced, but there may be other options to discuss (tell me how old it is, measured from purchase date, for one.) Let me know how it goes, please. Thanks. (PS: Don't handle the camera with a sweater on. Nor any kind of woolen garment, except perhaps wool socks - which cannot affect the camera much. Wool, you see, gathers static, and then if you release it into your camera, you can get the results you have described and seen.)