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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9303
Experience:  8+ years of professional experience
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I received a Kodak pixprofz41 digital camera

Customer Question

hi , I received a Kodak pixprofz41 digital camera for the holidays (I believe it was purchased at a local camera shop , and the store went out of business ) . it was maked as a closeout item as most items were as the store was going out of business . all I received was the camera . ( the person who purchased this item was my daughter for me and she is unfamiliar with camera's and she did not realize that it was missing a few items . the following were not included .the quick start guide , the warranty card, the service card , the 2 double a batteries , the usb cable , and the cd rom . I have installed 2 AA batteries and I can not get this camera to turn on . I would love to be able to use this camera , as I have always purchased Kodak products . I have had good customer service from Kodak . What I am asking is where can I return to this camera to be inspected by Kodak , to get it operational . Please email me a place to send it to so I may have it looked at . thank you . Dave Quinn*****, Eatontown , NJ 07724. Phone number is *****(###) ###-#### ***** address is***@******.*** . Your help is greatly appreciated . Signed a Loyal Kodak fan! THANK YOU
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Russell H. replied 6 months ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. You may return the camera to Kodak according to these terms, I think, despite Kodak's recent severe troubles as a company: The procedure may be summarized as:- with sales slip in hand to prove the purchase was made within the last year,- call Kodak at 1-***-***-****, between the hours of 9:00 a.m. to 8:00 p.m. (eastern time) Monday through Friday. I hope this answers your question - if so please rate my answer (or indicate, in Reply, what your desired rating for my answer would be). Thanks, ***** ***** luck.