How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5014
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

My canon has not been droped or got dirt in it but now it refuses

Customer Question

My canon has not been droped or got dirt in it but now it refuses to work just giving me a lens error wil shut down restart camera message. It is a powershot A4000IS HD Roger
Submitted: 12 months ago.
Category: Camera and Video
Expert:  MD.SADIQUE replied 12 months ago.
Hello and thanks for your question. I look forward to assisting you today with the best answer possible.Did you drop the camera with lens extended ?Regards,