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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 9278
Experience:  8+ years of professional experience
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I've got a FinePix Fugi a6000fd that is telling me it has a

Customer Question

I've got a FinePix Fugi a6000fd that is telling me it has a focus error. Is there a diagnostic computer fix?
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Russell H. replied 6 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Unfortunately, no. I have never heard of a computer diagnostic for a camera.

The focus error type message refers to either a weakness of the motor that drives the lens assembly, or a problem inside the lens assembly. These are both problems that should be given to camera repair specialists to fix, since it involves delicate mechanical assemblages, and delicate circuitry too.

But you can try some things yourself, first:

Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.

Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.

How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.

How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?

Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?

Has it ever been subjected to a humidity higher than 85 % or gotten wet ?

Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?