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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 15772
Experience:  Over 16 years of experience installing and repairing electronics.
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Horner and I have a Sony EVO-210 which will not eject. The

Customer Question

Horner and I have a Sony EVO-210 which will not eject. The tape seems to be broken. The unit is in good working order so I know it has something to do with the broken tape.
JA: Thanks. Can you give me any more details about your issue?
Customer: The take up reel will turn 4 or 5 time. the other side does not move and then the red eject light will start blinking.
JA: OK got it. Last thing — Camera and Video Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 8 months ago.
Category: Camera and Video
Expert:  Pete replied 8 months ago.

Hello,

The machine will need to be disassembled to remove the broken tape.

If you are mechanically minded, you can attempt this yourself.

Alternatively, a local electronics repair shop can remove the tape for you.

Let me know your zip code and I can recommend a nearby repairer if necessary.

Pete.

Customer: replied 8 months ago.
Pete,
I am really unhappy with your answer. Anyone would know the unit will have to be taken apart. I want to know the steps in doing that. If you can't do that, just refund my money.Jerry Horner
Expert:  Pete replied 8 months ago.

Jerry,

You will just need to remove all of the fastening screws and open the cover, then remove the tape.

It is a relatively straightforward disassembly and rebuild.

Pete.

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