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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a HP C5580 and when trying to print, the error light

Customer Question

I have a HP C5580 and when trying to print, the error light reads "Clear cartridge jam".. It appears to be the color cartridge. I took it out, and put it back in. It still doesn't work. What do I try now?
Submitted: 9 months ago.
Category: Camera and Video
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you sure it is saying "cartridge" jam, and not "carriage" jam?

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