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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16682
Experience:  Over 16 years of experience installing and repairing electronics.
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Olympus TG-2 will not come on, screen says "no connection"

Customer Question

Olympus TG-2 will not come on, screen says "no connection"
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.

Hi there,

Expert:  Pete replied 1 year ago.

This can happen if the camera thinks it should be connected to a computer.

If there is a data cable connected to the camera, try removing it then try turning the camera on again.

Let me know if that works?

Customer: replied 1 year ago.
The cable is not connected. The "no connection" message does not always come on, but when it does I have then held the RED button down for ten seconds, all to no avail. What's next?
Expert:  Pete replied 1 year ago.

Ok, then the camera may "think" there is a cable connected. Can you try plugging and unplugging the data cable several times and let me know if the message goes away?

Expert:  Pete replied 1 year ago.

Also check inside the data connection on the camera for any buildup of debris - if any debris has accumulated there, then it will cause the camera to think that something is plugged in. Try cleaning out any debris that has built up inside the connector.

Expert:  Pete replied 1 year ago.

Let me know if that worked?

Expert:  Pete replied 1 year ago.

Hi, just checking in on your question. How did things turn out for you?