Hi there Carol and welcome
You say "and there is picture that comes up in the viewfinder or regular screen"
Did you mean no picture is showing, that its black?
Can you remove the battery please from the camera, then hold the shutter button down for 60 seconds then release.
Then put the battery back in, turn on the camera and tell me if you now see something on the screen please.
ok... well you did not really give me a chance hee Carol and of course I cannot see the camera
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