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Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1689
Experience:  25+ years experience as a camera and video technician.
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A Nikon telephoto lens snapped off my D810. The lens is fine

Customer Question

A Nikon telephoto lens snapped off my D810. The lens is fine but the mount on the body of the camera is broken. The metal ring is gone and a small piece of the plastic around it also broke off. Can this be repaired and replaced and if it can will it be worth it? Or should I just get a new camera?
Submitted: 9 months ago.
Category: Camera and Video
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Rick replied 9 months ago.

Hi. My name is*****'m a camera repair technician with over 20years in the business and I'll be glad to help you with your question today.

The camera is repairable but it will require a new mirror cage / front standard. This is a $200 part and should be replaced at an authorized Nikon repair facility. There are a few located throughout the country but the 2 main facilities are located on either coast. Below is a link to Nikons support site to get you started. If I can be of further help, please ask.

http://www.nikonusa.com/en/Service-And-Support/Nikon-Authorized-Repair-List.page

Customer: replied 9 months ago.
Thanks Rick. Good to know. Thought it might be the end of the camera!
Expert:  Rick replied 9 months ago.

The repair may not be cheap but it will definitely be less than a new camera.

Expert:  Rick replied 9 months ago.

Just a note to see if I can be of any further assistance?

Rick

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