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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 10328
Experience:  8+ years of professional experience
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I have a Canon SX 260HS. The screen has started going dark

Customer Question

I have a Canon SX 260HS. The screen has started going dark without notice. If I push on the side of the screen sometimes the view comes back. This is an intermittent problem but renders the camera unusable.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

The fact that the screen function comes back, with some torsion or pressure, indicates that there is a loose or nearly-broken connection or connector involved.

To cure that, skilled and informed disassembly with the right tools + perhaps replacement parts, would be needed.

To contact Canon USA about repair for this problem, call 1-800-OK-CANON, or use their online facility at

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

and use one of the three buttons there.

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