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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 10617
Experience:  8+ years of professional experience
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I can not continue to record because my SONY AVCHD CX440

Customer Question

Hi Pearl,
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Camera Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I can not continue to record because my SONY AVCHD CX440 camcorder tells me that the HD memory is full. I need to make some more recording for a competition and want to delete so that I have the space to finish my recordings
JA: I stream everything.
Customer: So how can I proceed?
JA: Is there anything else the Camera Technician should be aware of?
Customer: No everything else seems OK thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

So, do you want to delete some videos from memory to make room?

Sony does not put the capability to delete individual files from its memory. Instead they suggest either copying everything off the camera onto your computer, or reformatting the memory card if that is what is full.

Using internal memory and that memory being full, apparently requires you to copy onto the computer all from internal memory that you don't want to save, then resetting the camera so it wipes the memory. However, this would be easier and less risky:

1. connect the camera to a computer.

2. go to

'Computer' (or on older computers, go to Start - My Computer)

and see if the camera is there as an icon.

3. if so, double-click on the camera icon, and get a files listing.... or else, right-click on the camera icon, and select Explore, to get an Explorer view of the file system on the camera.

4. then when you have a file/Explorer view of files on the camera, find the videos you want to delete, select the one you want to delete, and Del / Delete it.

5. disconnect the camera after step 4) is completely done, and turn it Off for 5 + minutes. Then turn the camera On again, see if it now has sufficient cleared internal memory.