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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6003
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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C613 camera on 6000 dock. easy share software installed.

Customer Question

C613 camera on 6000 dock. easy share software installed. windows 7. cannot transfer pictures from camera/dock into computer. all other functions and old pictures work fine.
Submitted: 9 months ago.
Category: Camera and Video
Expert:  Russell A. replied 9 months ago.

Hi,

In order to make the C613 / 6000 dock compatible with windows 7, you must download and install the firmware update provided by Kodak at the link below. Please follow the instructions carefully.

http://support.en.kodak.com/app/answers/detail/a_id/17237/~/kodak-easyshare-c613-zoom-digital-camera-firmware---windows-operating-systems/selected/true

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Thank you

Expert:  Russell A. replied 9 months ago.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate or has provided a reasonable alternative solution, please do not forget to rate my answer OK, Good or Excellent.

Thank you