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MD.SADIQUE
MD.SADIQUE, Engineer
Category: Camera and Video
Satisfied Customers: 3140
Experience:  Electronics engineer,2yrs+exp as a circuit analyst.
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My canon printer has a error 5800 printer is mp 490

Customer Question

my canon printer has a error 5800 printer is mp 490
Submitted: 9 months ago.
Category: Camera and Video
Expert:  MD.SADIQUE replied 9 months ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

Could you please check the error message again?

I think the error message is "5B00".

Customer: replied 9 months ago.
Customer: replied 9 months ago.
5800
Customer: replied 9 months ago.
I can not get to my ink cartrig
Expert:  MD.SADIQUE replied 9 months ago.

The error 5B00 is a waste ink pad error. It indicates that the waste ink pad has become full and needs to be replaced.

Your printer has an ink absorber which takes in ink during the printing and print head cleaning operation. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is almost full / completely full. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.

What is the age of your printer ?

Customer: replied 9 months ago.
no more to add
Expert:  MD.SADIQUE replied 9 months ago.

I am sorry I didn't understand your response.

Customer: replied 9 months ago.
you are not telling me any thing
Expert:  MD.SADIQUE replied 9 months ago.

Did you receive my previous reply?

What's the age of your printer?

Customer: replied 9 months ago.
you can cancel my credit card
Customer: replied 9 months ago.
i am shuting down
Expert:  MD.SADIQUE replied 9 months ago.

I will send a refund request to the Moderators.

Thanks for using JustAnswer.

Customer: replied 9 months ago.
good buy

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