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Could you please check the error message again?
I think the error message is "5B00".
The error 5B00 is a waste ink pad error. It indicates that the waste ink pad has become full and needs to be replaced.
Your printer has an ink absorber which takes in ink during the printing and print head cleaning operation. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is almost full / completely full. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.
What is the age of your printer ?
I am sorry I didn't understand your response.
Did you receive my previous reply?
What's the age of your printer?
I will send a refund request to the Moderators.
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