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MD.SADIQUE
MD.SADIQUE, Engineer
Category: Camera and Video
Satisfied Customers: 3187
Experience:  Electronics engineer,2yrs+exp as a circuit analyst.
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My canon printer has a error 5800 printer is mp 490

Customer Question

my canon printer has a error 5800 printer is mp 490
Submitted: 1 year ago.
Category: Camera and Video
Expert:  MD.SADIQUE replied 1 year ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

Could you please check the error message again?

I think the error message is "5B00".

Customer: replied 1 year ago.
Customer: replied 1 year ago.
5800
Customer: replied 1 year ago.
I can not get to my ink cartrig
Expert:  MD.SADIQUE replied 1 year ago.

The error 5B00 is a waste ink pad error. It indicates that the waste ink pad has become full and needs to be replaced.

Your printer has an ink absorber which takes in ink during the printing and print head cleaning operation. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is almost full / completely full. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.

What is the age of your printer ?

Customer: replied 1 year ago.
no more to add
Expert:  MD.SADIQUE replied 1 year ago.

I am sorry I didn't understand your response.

Customer: replied 1 year ago.
you are not telling me any thing
Expert:  MD.SADIQUE replied 1 year ago.

Did you receive my previous reply?

What's the age of your printer?

Customer: replied 1 year ago.
you can cancel my credit card
Customer: replied 1 year ago.
i am shuting down
Expert:  MD.SADIQUE replied 1 year ago.

I will send a refund request to the Moderators.

Thanks for using JustAnswer.

Customer: replied 1 year ago.
good buy

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