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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16349
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a VIXIA HF S21 camera. When I shoot video, it looks

Customer Question

I have a VIXIA HF S21 camera. When I shoot video, it looks perfect in the viewfinder or if I connect the camera to a monitor source. However, when the SDHC card is removed and installed in a PC, the quality of the video is lessened, especially when the camera is moving forward or backward. There are what looks like horizontal glitches that appear near the edges of the frame. Any ideas?
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Pete replied 11 months ago.

Hello,

This can happen if your PC has an inferior graphics card.

Try playing the video back on a different PC and let me know if the results are better.

If you need further assistance, please let me know what graphics adapter, etc the PC is using.

Alternatively, I can connect remotely to assist in troubleshooting this for you...

Pete.