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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 16364
Experience:  Over 16 years of experience installing and repairing electronics.
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My computer cannot does not recognise canon video camera

Customer Question

My computer cannot does not recognise canon video camera
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Pete replied 11 months ago.

Hello Alan,

Please try connecting the camera to a different USB port on your computer.

If you are using a laptop, ensure it is connected to a power supply.

If that doesn't work, test if the camera will connect ok to a different computer.

If it won't connect to any computer, then the connection may be loose or the cable may be faulty.

Let me know your findings.

Pete.