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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I m using the Exmor R first time. I have inserted the micro

Customer Question

I m using the Exmor R for the first time. I have inserted the micro SD but it is just saying wait- Ive been waiting for at least 5 mins. nothing is happening
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Camera Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: The display is just saying wait. Nothing is happening
JA: Is there anything else the Camera Technician should be aware of?
Customer: no
JA: OK. Got it. Last thing - JustAnswer charges a fee (generally around $18) to post your type of question (you only pay if satisfied). While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Richard replied 11 months ago.

Hi there an welcome

Our apologies for the delay. Do you still require assistance on this?

Please let me know.

Customer: replied 11 months ago.
I require an assistance. So I have replaced the micro SD and the battery and it still just displaying wait . This is a brand new unit which I just purschased.
Expert:  Richard replied 11 months ago.

Can you tell me the size of the micro SD please

Expert:  Richard replied 11 months ago.

Also the exact model of the camera as Exmor R refers to the CMOS chip

Customer: replied 11 months ago.
Exmor R HDR-AS20 . Its the Micro SDHC
Expert:  Richard replied 11 months ago.

Thanks, ***** ***** though to tell me please the size of the memory card. Can you please