How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Camera Tech Your Own Question

Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 35211
Experience:  Fix camera and video issues.
30037186
Type Your Camera and Video Question Here...
Viet - Camera Tech is online now
A new question is answered every 9 seconds

I have Nikon Coolpix L810. Usually use a memory card but

Customer Question

I have Nikon Coolpix L810. Usually use a memory card but this time no. All my pictures are on the camera but I don't know how to download them from the camera. I connected it to the computer but to no avail. Help
Please.
Submitted: 9 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Do you mean if you take pictures with the memory card, then you can download them to your computer, but if you do not use the memory card, then you cannot download pictures to the computer right?

If you take out the memory card from the camera, do you still see those pictures on the camera's screen?

If you take out the memory card from the camera, then connect the camera to the computer, does the camera show anything different? Does the computer show anything?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Expert:  Viet - Camera Tech replied 9 months ago.

Solution #1: Copy images from camera's internal memory to memory card:

- Turn off the camera, then insert memory card to camera, then turn on the camera

, then press MENU button on camera, then scroll down, then select option Copy, then select option Camera to card and continue.

- Please click on the websites below for full instructions/illustrations:

http://i.imgur.com/RUhlKFm.jpg

Solution #2:

- Another solution is to download and install the Nikon ViewNX 2 program at the website below:

http://downloadcenter.nikonimglib.com/en/download/sw/20.html

, then don't insert the memory card to camera, then turn on the camera, then connect the camera to the computer with the USB cable, then use the ViewNX 2 program to transfer / import pictures.

When you are available, please reply back at the box below to continue troubleshooting. Thank you.

Related Camera and Video Questions