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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I recently downloaded Microsoft 10 on my computer and I can

Customer Question

I recently downloaded Microsoft 10 on my computer and I can no longer download the
pictures from my Canon Power Shot camera card. Help ?
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 10 months ago.

Hi,

I'm sorry about the issue. When you plug in the memory card or the camera to the computer, does it show up in File Explorer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Camera Tech replied 10 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.

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