How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell A. Your Own Question

Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

Jeet
, I have a D40 with error message "Error Turn

Customer Question

Hello Jeet
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a D40 with error message "Error Turn camera off then on again" How can I remedy this?
JA: OK got it. Last thing — Camera and Video Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

Hi,

If you have not already done so, reset the camera using the attached instructions and please let me know the result.

Customer: replied 1 year ago.
Made no difference.
phil
Expert:  Russell A. replied 1 year ago.

Remove the lens, memory card and battery.

Switch the ON/OFF switch to ON.

Allow the camera to sit idle for 30 minutes.

Switch the ON/OFF switch to OFF.

Insert the battery only.

Power the camera on. If the error is gone, mount the lens and insert the memory card.

If not, please let me know.

By the way, has the unit been subjected to any hard impacts?