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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6003
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Pentax Optio 550: Camera is fully functional except the

Customer Question

Pentax Optio 550: Camera is fully functional except the flash does not work in any of the flash mode selections. The red lamp on the viewfinder goes on correctly but the flash lamp does not fire. Is it likely that the problem is a bad flash lamp?
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Russell A. replied 10 months ago.

Hi,

Unfortunately, your suspicion is one of two most likely points of failure. The lamp or the high voltage capacitor has failed and rendered the flash system non-functional. Due to the age of this unit no replacement parts are available for repair. Pentax stopped supporting this model around 7 years ago.

Note: Considering the age and present value of this camera, paying the cost of having it repaired , approximately $90, if it were possible (no repair services offer it), really depends on how attached to the camera you are, but in practical terms, is not at all cost effective. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. A good used Optio 550 can be purchased for about $15-$35. They show up on Ebay every few weeks. In addition, just about every new camera model in range of the estimated repair cost far outperforms this older model.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well. If the "do it yourself" approach doesn't work out for you and you need conventional repair, please let me know.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate or has provided a reasonable alternative solution, please do not forget to rate my answer OK, Good or Excellent.

Thank you

Expert:  Russell A. replied 10 months ago.

If you require additional information, please use the Reply to EXPERT to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate or has provided a reasonable alternative solution, please do not forget to rate my answer OK, Good or Excellent.

Thank you

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