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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6009
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I haven't turned on my GR-D290 in years. The tape won't

Customer Question

I haven't turned on my GR-D290 in years. The tape won't eject and I get the error message Safeguard mode 01. Removing and reinstalling the battery does not fix the problem.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

The ERROR (Safeguard mode 01) is due to an exposure of the camera & tape to a temperature too high or too low or high moisture level while stored; two or three days of room temperature (i.e. 68 - 75 degrees) should bring the camera and tapes back to correct operational status. If not, then the temp / moisture sensor is defective or has failed.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

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