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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5011
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have connected my camera but can not transfer photos

Customer Question

I have connected my camera but can not transfer photos
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Was it working previously? Or is this a new camera or new PC?

What's the model of your PC?

Does it have windows xp, vista, or 7, or 8, 10?

With the camera powered on, when you plug the camera to the PC, does the PC make any sound?

If you have a USB flash drive, or an external USB hard drive, does it work on the PC?

Is there a memory card slot on the PC?

Please reply at the box below. Thank you,

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