How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Camera Tech Your Own Question

Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 35239
Experience:  Fix camera and video issues.
30037186
Type Your Camera and Video Question Here...
Viet - Camera Tech is online now
A new question is answered every 9 seconds

I am no longer able to download pictures from my Nikon

Customer Question

I am no longer able to download pictures from my Nikon Coolpix S7000. I have connected it to two different computers and neither registers or recognizes the device, whereas before they did and then I had no trouble downloading.
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Since you've tried on multiple computers, this confirms either the camera's USB cable is bad, or the USB port on the camera is bad. You can get / try with another USB cable to confirm.

But if you have a memory card slot on any computer, then please take out the memory card from the camera, then insert it to the memory card slot on the computer and check.

If no, instead of getting another camera USB cable, I recommend to get an external USB memory card reader.

Please reply at the box below to continue. Thank you.

Related Camera and Video Questions