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Michael Hannigan
Michael Hannigan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 11655
Experience:  25+ Years Experience in Computers and Electronics
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MWAVE 1200W INVERTER STOPS HEATING ON MANUAL SELECTION &

Customer Question

MWAVE 1200W INVERTER STOPS HEATING ON MANUAL SELECTION & DISPLAYS "MICROWAVE" HAVE RE-SET, TURNED OFF POWER & RESET BUT STOPS CONTINUOUSLY AGAIN. LIGHT ALSO APPEARS TO FLASH FOR AN INSTANT
PURCHASED 2NDS WORLD PENRITH ON THE 2ND JULY 2015.
wHAT CAN i DO FROM HERE?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I can help you with your question. The only thing I would suggest is getting it repaired under warranty. Since you are in AU, you are in good shape. You have strict warranty laws there. All you have to do is contact Sharp and they have to take care of it. Here are their specific terms for AU warranty.

Australian customers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The criteria of a major failure is defined in the Australian Consumer Law. Should you require any assistance with a major failure please contact Sharp Customer Care.

WARRANTY PERIODS

Home Theatre Projector 12 months (excluding lamps and air filters)

Audio/Home Theatre12 months

Microwave / Steam Oven12 months

Slow Juicer12 months

Refrigerator 24 months

DVD/Blu-ray12 months

Washing Machine24 months

Portable Air Conditioner12 months

LCD Television12 months

Air Purifier12 months

Vacuum Cleaner12 months

They have an online contact form - but your manual probably has a quicker way to get in touch with them by phone. I do have a number for them in AU... what I have listed as customer care, but I can't be 100% it's right since I can't call it from the US to check. Here's what I have though:

1300 13 50 22

Let me know if you have any trouble getting it done or if you need additional help.

I would appreciate a moment of your time to rate my level of service at your convenience. Thank you.

Mike

Expert:  Michael Hannigan replied 1 year ago.

Do you have any other questions? I would appreciate a moment of your time to rate my level of service at your convenience.

Mike